Import & Export

End-to-end trade execution for cargo moving in or out of Malaysia.

From first consultation to delivery confirmation, Catcheron helps customers understand what needs to happen, who is responsible and what documents are required.

Plan

Confirm product, trade lane, Incoterms, buyer/seller responsibility and estimated cost.

Prepare

Collect invoice, packing list, BL/AWB, permits, COO and product information.

Move

Coordinate freight, clearance, delivery order, transport and receiving status.

Control

Track ETA, risks, exceptions, demurrage/detention and final delivery confirmation.

Clear responsibility at every stage.

Catcheron helps avoid the common problem where supplier, forwarder, agent and customer all wait for each other.

Stage	Typical issue	Catcheron support
Before shipment	Wrong document, unclear Incoterms, missing permit	Document checklist and readiness review
During shipment	No update, unclear ETA, late notice	Status follow-up and exception escalation
At port/customs	Hold, demurrage, detention, missing original document	Control tower alert and responsible-party tracking
Final delivery	Delivery delay, wrong address, unloading issue	Delivery coordination and proof-of-delivery capture